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CUSTOMIZED BUSINESS SOLUTIONS

Providing professional consultation to the Casino and Hospitality Industry, our focus is on designing and implementing customized business demand forecast and labor control systems to efficiently deliver and support optimal customer service levels and significant productivity gains which individually or collectively will contribute to the bottom line.

Our systematic approach has consistently resulted in:

• Improved customer service

• Typical return on investment of 12:1 within one year

• Reduced labor costs

• Measurable standards of performance for line and supervisory personnel

• Flexibility to effectively meet varied business demand levels

• Optimized capacities in each business unit

• Concise and meaningful management reports

• Work and work flow simplification

• Implementation of Industry Best Practices

 

 

PROPERTY PRE-OPENING COORDINATION SERVICES

Casino, Hotel and Resort Consultants can provide you with a comprehensive "audit to open" transition strategy  that will:

• Develop/Audit key time lines

• Assess staffing level requirements

• Define hiring time lines

• Coordinate facility "Hand Over" phases

• Present Milestone Readiness Reviews